Terms of Use
Effective Date: February 6, 2025
Scope of Services
Concord Health Integrated provides Direct Primary Care (DPC) services, which include but are not limited to general medical consultations, preventative care, chronic disease management, and lifestyle medicine. Additionally, we offer massage therapy, stretch therapy, and functional medicine services, which are not included in the DPC membership fee and must be paid separately.
Direct Primary Care Membership
– DPC membership is a prepaid subscription-based model that grants patients access to primary care services.
– Membership does not constitute insurance and is not a substitute for health insurance coverage.
– Membership fees must be paid on time to maintain access to services.
– Patients may cancel their membership with a [insert notice period] written notice.
Non-Membership Services
– Services such as massage therapy, stretch therapy, and functional medicine guidance require separate payments.
– Fees for these services will be communicated upfront, ensuring price transparency.
Payment & Billing
– Payments for all services must be made at the time of service unless otherwise agreed upon.
– We accept [insert accepted payment methods].
– Any missed payments may result in the suspension of services.
Cancellations & No-Show Policy
– Appointments must be canceled or rescheduled at least 24 hours in advance.
– Failure to show up for an appointment without proper notice may result in a fee.
– Frequent no-shows may result in termination of services.
Privacy & Confidentiality
– We comply with HIPAA regulations to protect your medical information.
– Your personal and medical data will not be shared without your consent except as required by law.
Use of the Website & Communication
– Our website provides information for educational purposes only and should not replace professional medical advice.
– Patients may communicate with our providers through secure messaging platforms; however, urgent matters should be addressed via emergency services.
Limitation of Liability
– Concord Health Integrated and its providers are not liable for indirect, incidental, or consequential damages arising from the use of our services.
– We do not guarantee specific outcomes from medical treatment or holistic services.
Termination of Services
– Concord Health Integrated reserves the right to discontinue services to any patient for non-compliance, abusive behavior, or failure to adhere to payment terms.
Governing Law
– These Terms of Use are governed by the laws of the State of Pennsylvania.
– Any disputes shall be resolved through mediation or legal proceedings in the appropriate jurisdiction.
Amendments to Terms
– We reserve the right to modify these Terms of Use at any time.
– Changes will be communicated to patients via email or posted on our website.
Contact Information
For any questions or concerns regarding these Terms of Use, please contact us at:
Concord Health Integrated
145 Brinton Lake Rd, Suite 100, Glen Mills, PA, 19342
info@concordhealthintegrated.com
484-371-7924